Charlene J. Phipps, M.S.charlene@innovativehumandynamics.com Charlene’s expertise is in joining with managers and leaders to build essential elements of high performance organizations including strong teams, effective work relationships, innovative work cultures, and efficient operational systems. Her consulting experience over the past two decades has included several large scale organizational improvement initiatives such as statewide strategic innovation, mergers and collaborative service systems. Charlene’s innovative approach to organization development emphasizes self-awareness and authentic communication as catalysts to stimulate individual and organizational success in changing and challenging environments. She has developed several assessment and feedback tools, including What’s Your Social Intelligence Style and the Workplace Culture Survey, which she uses as foundation a for team building, leadership coaching, and employee development. She enjoys her work as senior staff with the Columbia Leadership Institute, which has a reputation for "changing lives." Charlene has also served as adjunct faculty at the University of Oregon and is a frequent conference presenter on topics related to social intelligence and learning organizations. "Thank you for your superb work with us Charlene! Not only was it successful and productive, it modeled what work should be in that it generated learning at all levels...personal, professional, team, and program." Stephen L. West, Water Management Services, Eugene Water & Electric Board |